Returns & Exchanges Policy

RETURNS

Your satisfaction is our number one concern. Any items may be returned within 30 days of the item's delivery date for an exchange or refund. Items must be in their original condition. After receiving the items back, we will send out your exchange or refund your original method of payment with the amount of your purchase price minus shipping charges.

To Make a Return/Exchange
To request a return for a refund or exchange, please contact us by emailing customerservice@luxswitchskins.com. We will contact you with instructions. Your email should include:

Your name
Your order number
Items to return & reason for return
Whether you want a refund or exchange
If you want an exchange, please indicate which item you would like as a replacement

Please note that any returns or exchange shipments mailed to us without prior notice by email will not be accepted. We are not responsible for any return shipments lost in transit. All return shipping charges are at the expense of the purchaser.